Elevated Outdoors LLC ("Elevated Outdoors," "we," "us") is a landscaping, hardscape, turf and lighting company in Denver, Colorado. This policy explains what we collect, how we use it, who sees it, and your choices. Questions go to elevated.outdoorsdenver@gmail.com or 720-850-2429.
When you ask for an estimate. Our website estimate form and our Facebook and Instagram lead forms ask for your name, phone number, email address, the project address, and your answers about the project: what you want built, when you want it done, and a rough budget.
When you call or text us. We keep the number you used and the messages in that conversation so we can follow up.
Ad and website data. When you reach us from an ad, we record which ad and campaign brought you here (UTM parameters and similar ad identifiers). This website uses the Meta Pixel and Meta's Conversions API so we can tell which ads lead to estimate requests. Meta may receive your IP address, browser details, the pages you viewed and, after you submit a form, hashed contact details used for matching and measurement. Meta's handling of that data is covered by its privacy policy at facebook.com/privacy/policy. You can limit ad personalization in your Facebook and Instagram ad settings at facebook.com/adpreferences/ad_settings.
We use your information to schedule and prepare your estimate, to follow up on your request by call, text and email, to send appointment confirmations and reminders, to send service reminders (for example, sprinkler startup in spring) when you have asked for them, and to measure which ads work. We do not sell your information.
Program description: when you submit an estimate request and agree to texts, Elevated Outdoors sends estimate confirmations, appointment reminders and follow-up about your estimate request. We send seasonal reminders and offers by text only if you opted in with the optional checkbox on the form.
If you ask for an estimate, we may email you about it. Marketing emails, such as seasonal reminders and offers, have an unsubscribe link in every message. Unsubscribing from marketing email does not stop messages about an estimate or appointment you asked for.
We share your information only with the service providers that run our business, and only for that purpose:
We disclose information when the law requires it. We never sell or rent your information.
We keep estimate requests and the conversation around them as long as we need them to respond to you, serve you as a customer, and keep the records the law requires. You can ask us to delete your information sooner.
This website and our services are not directed to anyone under 18, and we do not knowingly collect information from anyone under 18.
If we change this policy, we will post the new version on this page with a new effective date. Using the site or our forms after a change means you accept the updated policy.
Elevated Outdoors LLC
Denver, Colorado
720-850-2429
elevated.outdoorsdenver@gmail.com
elevatedoutdoorsllccolorado.com
